Everything you need to deliver exceptional customer support and streamline your operations.
Join thousands of companies worldwide who trust NovumDesk for their customer support needs.
Happy Customers
Countries Served
Tickets Resolved
Uptime Guarantee
Choose the plan that fits your business. All plans include a 14-day free trial with no credit card required.
SOC 2 Type II, GDPR, HIPAA compliant with enterprise-grade security
Round-the-clock support with dedicated teams for Enterprise
14-day free trial with full access to all features
Don't just take our word for it. Here's what industry leaders have to say about NovumDesk.
CTO, Global Solutions
"The analytics and reporting features give us insights we never had before. Our team productivity increased by 60% within the first month."
Join thousands of companies who have already revolutionized their customer support with NovumDesk.
No Credit Card Required
14-Day Free Trial
Full Feature Access
See how NovumDesk stacks up against leading helpdesk solutions. Discover why modern businesses choose our AI-powered platform.
40% lower cost, advanced AI, faster setup
Same price, more features, better AI
50% lower cost, AI-powered, faster setup
Best value, most features, fastest setup
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Connect NovumDesk with your existing tools and workflows. Our comprehensive API and integration ecosystem makes it easy to build custom solutions.
Salesforce, HubSpot, Pipedrive, Zoho
Slack, Microsoft Teams, Discord, Zoom
Shopify, WooCommerce, Magento, BigCommerce
Jira, Asana, Trello, Monday.com
QuickBooks, Xero, FreshBooks, Wave
Google Workspace, Office 365, Zoho Mail
Twilio, ClickSend, MessageBird, SendGrid
GitHub, GitLab, Bitbucket, VS Code
We're revolutionizing customer support with AI-powered solutions that make every interaction meaningful and every resolution efficient.
To democratize exceptional customer support by making AI-powered helpdesk solutions accessible to businesses of all sizes, enabling them to deliver world-class customer experiences.
To be the global leader in AI-powered customer support, setting the standard for intelligent, empathetic, and efficient customer service across all industries.
Every decision we make starts with what's best for our customers.
We constantly push boundaries to deliver cutting-edge solutions.
Your data security and privacy are our top priorities.
We believe in the power of teamwork and partnership.
CEO & Founder
Brian is the founder of NovumDesk. He is a software engineer with a passion for building products that help people.
AI Architect & Co-founder
Luc is the co-founder of NovumDesk. He is studying Computer Engineering at the University of Tennessee at Chattanooga and is a machine learning engineer with a passion for building products that help people. He is a academic who wants to get a PhD in Computer Engineering and make a difference in the world.
AI Architect & Co-founder
Arian is the co-founder of NovumDesk. He is a machine learning engineer with a passion for building products that help people.
We're a fully remote company with team members across 25+ countries. We believe great talent can come from anywhere.
We invest heavily in our team's growth with continuous learning opportunities and career development.
Ready to transform your customer support? Contact our team and discover how NovumDesk can revolutionize your helpdesk operations.
AI Powered Support
NovumDesk AI Powered Support
Social Media Integrations
Engage with customers across all social platforms. Monitor, respond, and manage social media conversations directly from your NovumDesk dashboard.
Major Social Platforms
Facebook & Instagram
Monitor comments, messages, and mentions across Facebook and Instagram business pages.
Twitter/X
Track mentions, direct messages, and engage with customers in real-time.
WhatsApp Business
Connect with customers globally through WhatsApp Business API integration.
Messaging & Professional
LinkedIn
Monitor company page engagement and respond to professional inquiries.
YouTube
Track video comments and engage with your audience across video content.
TikTok
Monitor TikTok comments and engage with the younger demographic.
Social Media Management Features
Analytics & Insights
Track engagement, response times, and sentiment across all social platforms.
Scheduled Publishing
Schedule posts across multiple platforms and maintain consistent engagement.
AI-Powered Responses
Automate responses and use AI to suggest appropriate replies for common inquiries.